Terms and conditions

PRIVILEGES
  • Daily breakfast for 2 persons/ 4 persons based on room type
  • Welcome drinks
  • All rates include government tax and service charges
  • Complimentary access to outdoor infinity Pool
EXTRABED & CHILDREN POLICY:
  • Child above 12 years old is considered as adult. Surcharge will be applied accordingly.
  • Extrabed is required for adult and child above 12 years old. Surcharge for extra bed is USD18$ net per unit per night, including breakfast. 
  • Only 01 extra bed is allowed per room.
  • Extra bed will not be applied for any promotion.
  • Under 6 years old: free of charge for accommodation and breakfast if sharing bed with parents
  • Children from 6 – under 12 years old: Free of charge for accommodation if sharing bed with parents, surcharge for breakfast is USD 6.5$net per night per child
  • Extra bed shall be subject to additional charge as quoted
CANCELLATION OR NO-SHOW POLICY:
  • High season (Jan.10 – Dec.19)
  • If cancelled up to 7 days before date of arrival, no fee will be charged. If cancelled later, the first night will be charged.
  • If cancelled up to 2 days before date of arrival, the total price of the reservation will be charged.
  • In case of no-show, the total price of the reservation will be charged.
  • Peak Season (Dec.20 – Jan.10)
  • Full charge, Non-refundable, no cancellation, no amendment
GUARANTEE POLICY: 
  • All reservation must be guaranteed with a credit card valid at booking time
CHECK IN AND CHECK OUT TIME:
  • Check in time is from 14:00 hours, and check out time is on or before 12:00 noon.
  • Extension of  check out time is subject to availability and incur the following surcharges:
Check out until 14:00 hours – 20% of agreed room rate will be applied.
Check out until 14:00 - 18:00 hours – 50% of agreed room rate will be applied.
Check out after 18:00 hours – 100% of agreed room rate will be applied.
  • Early check in request is subject to availability and may incur full charge of 100% on room rate